Ordering

To order products, browse through our ranges.
You can call us with your order, pop into the shop, or buy online.

If buying online, add your chosen items to checkout.
A summary of what you’re buying will appear in the right menu.

When you’ve finished shopping, proceed to checkout where you will be asked to confirm shipping details.
You can also let us know any bespoke instructions.

PAYMENT
Send a cheque payable to “Taylor and Whitlock” to TWJ, 170 Dukes Ride, Crowthorne, Berkshire, RG45 6DS

Or Phone 01344 780212 and pay with a credit card

In the future we will be offering an online payment system through Paypal.
Pay online with a credit card through the online banking system Paypal (you do NOT need a Paypal account to do this.) When you check out, click the “pay by Paypal” option and you will be forwarded to a secure payment page. In the left hand corner it says “Don’t have a Paypal account?” and gives you the option to pay using your debit or credit card - you do not need to open a Paypal account. Enter your card details and you’ll be emailed a receipt. If you are paying in another currency, Paypal will convert the invoice from sterling to your local currency using the latest exchange rates.

SHIPPING
Once you’ve placed your order, we’ll dispatch within 3 working days. If for any reason there is a delay, we will inform you by email. Items are dispatched by Royal Mail Special Delivery guaranteed by 1pm the next day. You will need to sign for the item, or they will leave a card if you are out.

DAMAGED GOODS & REFUNDS
Please contact us within 7 days if you are not happy with your purchase and we will try and supply a substitute or offer a refund. Every effort is made to make sure your goods arrive in perfect condition, please contact us if anything is damaged in transit.

BESPOKE
If you’d like anything designing especially for you, please email us.